The Community and Public Sector Union (CPSU) says that contracting another 1000 private call centre operators to answer calls to Centrelink will not fix the problems caused by the federal government’s damaging cuts to the agency.
Minister for Human Services Michael Keenan announced on April 23 the introduction of another 1000 low-paid and insecure jobs, on top of the 250 positions currently generating a profit for multinational company Serco.